How to fix a missed clock-out
Updated June 2026
If they forgot to clock out yesterday
Open Workers, click their name. Scroll to Past entries for [name], click See all their entries. Find the open entry, click Edit, fill in the End time, save.
If you need to add a shift they worked but didn't clock
Open Workers, click their name, click Add past entry →. Pick start and end times. Save.
If the auto-close worker already capped it
Open More tools → Needs review. The entry is in the queue. Click Edit to set the real end time (which clears the flag), or Approve to accept the auto-cap as-is.
More help
- How to add your first people
- How to share clock-in with your team
- How to make a kiosk for one team or event
- How to import a GrasshopperSignup form
- How to keep checking people in if the tablet or wifi fails
- How to rename Workers to Volunteers or Staff
- How to download a CSV for payroll
- How to handle multiple events or programs
- How to set up auto-close for missed clock-outs
- How the kiosk PIN works
- How to keep the kiosk screen from going to sleep
- How to run the kiosk as a full-screen app
- How to rotate the kiosk URL if it leaks
- What does archive do? Can I un-archive?
- How do tags work and where do I apply them?
- How to switch between QR mode and the kiosk
- How to add your logo and brand color
- How to clock someone in or out manually
- How to try Kangaroo Clock without a signup
- How sign-in works
- How to sign in with a password
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