Rename Workers to Volunteers, Staff, or Crew

Your team calls itself something. A church group has volunteers. A taqueria has staff. A stage build has crew. When the tablet by the door says "Tap your name to clock in" but the screen header reads "Workers," people notice, and the mismatch makes the tool feel like it was built for someone else. You can fix that in under a minute, and the new label follows through the whole workspace.

Here is the exact order you do it in, and what actually changes after you save.

Where the label setting lives

Sign in as an admin using your magic link. Only admins sign in; the people tapping in on the kiosk never have accounts, so nothing you do here forces them to log in or reinstall anything.

Open Settings, then look for Workspace. There is a field labeled Worker label. It holds two values you can edit: the singular form and the plural form. By default they read Worker and Workers. Change them to the words your team uses, for example Volunteer and Volunteers, or Crew member and Crew. Type the exact capitalization you want to see, because the app displays what you type. Save.

That is the whole change. There is a full walkthrough with screenshots on how to rename Workers to Volunteers or Staff if you want to confirm you are in the right place before you touch it.

What changes on the kiosk

The kiosk is the screen your team sees most, so this is where the rename pays off. After you save, the shared-tablet view updates the next time it loads. The heading that grouped names now reads with your word. Prompts that referenced the old term follow the new one.

The three ways people check in do not change. They still tap their name on the shared tablet, scan the posted QR code, or open a personal link, all with no login. Only the wording around those actions shifts. If your kiosk tablet has been open since before the change, pull to refresh or reload the page so it picks up the new label. You can see how the check-in screen behaves in the live kiosk demo if you want to test wording before you print anything.

One thing to check while you are here: if you already printed a QR sign-in poster with the old term on it, reprint it so the poster and the screen agree. The QR sign-in poster generator lets you make a fresh one in a minute.

What changes on the roster and dashboard

On the admin side, the roster is the list of everyone you track. After the rename, the page title, the column headers that named people, and the "add" button all use your term. The button that said "Add worker" now reads "Add volunteer" or whatever singular form you entered.

The live dashboard that shows who is on the clock right now updates the same way. Instead of "3 workers on the clock" it reads with your word. Worker groups, which is how you sort people by role or program, keep working exactly as before; only the noun in the labels shifts. Tags on individual time entries are separate and are not affected at all.

What the rename does not touch

The rename is cosmetic. It changes what words you and your team read. It does not move anyone between groups, does not reset hours, and does not delete or re-create any records. Every clock-in and clock-out stays intact.

It also has no effect on the safety behavior you rely on. Auto-close still closes a stale open entry at its start time plus your cutoff, never at the current time, so a forgotten clock-out cannot inflate reported hours regardless of what you call people. If you have not set that cutoff yet, the auto-close entry in the glossary explains the rule in one screen.

What the CSV export shows after you rename

This is the part that trips people up, so it matters. The export column schema is stable and never renamed. When you download a payroll or grant report, the header row keeps its fixed column names no matter what label you chose in Settings. That is deliberate. If the export headers changed every time you edited a word in Settings, any spreadsheet formula or grant template pointed at those columns would break.

So the rename shows up in the interface, not in the file structure. The distinct-worker count column is still there and still counts unique people, which is what most grant reports ask for. If you want to preview how the file is laid out before you rename anything, the CSV export glossary entry lists the columns you will get.

Practical result: rename freely for your team's comfort. Your downstream reporting does not care what noun appears on the kiosk, and your existing payroll or grant workflow keeps reading the same columns it always did.

Do it before your next shift, not during

Make the change when the kiosk is idle, not in the middle of a busy check-in rush, so nobody watches the screen labels shift mid-tap. Edit both the singular and plural fields, save, then reload the kiosk tablet once to confirm the new wording shows. Reprint any posters that carried the old term.

If you have not set up a workspace yet, you can pick your label from the start when you create a free workspace, so the first thing your team sees already speaks their language.