Flat pricing · Kangaroo Clock glossary

Flat pricing is a pricing model in which the customer pays a single fixed price for the product regardless of how much they use it, opposed to per-seat or usage-based pricing, where the bill scales with headcount or volume.

Flat pricing means the bill doesn't change when you add another worker, another user, or another unit of usage. The customer pays one fixed amount (often monthly) and gets the whole product.

In SaaS, flat pricing is the exception. Most products charge per seat, every added user increases the bill, which becomes the dominant cost over time for growing teams.

Flat pricing is most attractive when the customer's growth in headcount or usage isn't proportional to the value they get from the product. Volunteer programs are the clearest example: a 60-volunteer program doesn't get 10× the value of a 6-volunteer program from a time tracker, so paying 10× for the same feature set feels like a penalty for engaging more volunteers.